Terms of service
Welcome to Pawfect Vitals. These Terms of Service govern your access to and use of the Pawfect Vitals website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
- Company information
This website is operated by Pawfect Vitals. The terms "we," "us," and "our" refer to Pawfect Vitals. By visiting our site or purchasing from us, you engage in our Service and agree to these Terms. - Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian, that you will use this website only for lawful purposes, and that you will not use our products or services for any illegal or unauthorized purpose. - Products and services
We strive to keep all product descriptions, pricing, images, and information accurate and current, but we do not guarantee that all information is error-free. We reserve the right to modify or discontinue products at any time, limit quantities, refuse or cancel any order at our discretion, and update pricing without prior notice. All products are subject to availability. - Pet health disclaimer
The information on this website is for informational and educational purposes only and is not veterinary advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed veterinarian before introducing any new supplement to your pet's routine, especially if your pet has medical conditions, allergies, or is taking medication. You are solely responsible for determining whether a product is appropriate for your pet. - Orders and payments
By placing an order, you agree that all billing and payment information you provide is accurate and complete, that you are authorized to use the payment method submitted, and that we may refuse or cancel orders suspected of fraud. Payments are processed securely through third-party processors. We do not store full payment card details on our servers. - Shipping and delivery
Shipping times are estimates and are not guaranteed. Pawfect Vitals is not responsible for carrier delays, lost or stolen packages after delivery confirmation, incorrect addresses provided by customers, or customs delays and import fees. Customers are responsible for providing accurate shipping information at checkout. - Returns and refunds
Every order is backed by our 90-Day Satisfaction Guarantee. If you are not satisfied for any reason, contact us at support@pawfectvitals.com within 90 days of delivery for a full refund of your purchase price. No return is required. The guarantee covers one refund per product per household. Full details are in our Refund Policy, which forms part of these Terms. - Subscription services
If you choose a subscription option, you authorize recurring charges to your selected payment method. Subscriptions automatically renew unless canceled before the next billing cycle. You may manage, pause, or cancel at any time through your account settings or by contacting customer support. We reserve the right to modify subscription pricing with reasonable notice. - Intellectual property
All content on this website, including logos, branding, product names, images, videos, graphics, design, and text, is the property of Pawfect Vitals and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without prior written permission. - User conduct
You agree not to violate any laws, attempt to hack or disrupt the website, upload malicious code, use the site for fraudulent purposes, impersonate another person or entity, or collect customer information without authorization. We reserve the right to terminate access to users who violate these Terms. - User-generated content
If you submit reviews, comments, testimonials, photos, or videos, you grant Pawfect Vitals a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and business purposes, you confirm the content does not violate the rights of any third party, and we reserve the right to remove content at our discretion. - Promotions and discounts
Promotions, discount codes, and special offers may be modified or canceled at any time, cannot be combined unless explicitly stated, have no cash value, and may be subject to additional terms. We reserve the right to refuse promotional discounts in cases of abuse or fraud. - Disclaimer of warranties
This website and all products and services are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. Nothing in this section limits or excludes the 90-Day Satisfaction Guarantee described in Section 7. - Limitation of liability
To the fullest extent permitted by law, Pawfect Vitals shall not be liable for any indirect, incidental, consequential, or special damages, loss of profits, loss of data, or pet injury or illness allegedly related to product usage. Our maximum liability shall not exceed the amount paid by you for the product giving rise to the claim. - Indemnification
You agree to indemnify and hold harmless Pawfect Vitals, its owners, affiliates, employees, contractors, and partners from any claims, damages, liabilities, or expenses arising from your use of the website, your violation of these Terms, your misuse of products, or your violation of any law or third-party rights. - Governing law
These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Texas. - Changes to these Terms
We reserve the right to update these Terms at any time. Changes become effective immediately upon posting. Your continued use of the website after changes are posted constitutes acceptance.
Contact
Email: support@pawfectvitals.com
