Terms of Service

Last Updated: May 27, 2026

Welcome to Pawfect Vitals. These Terms of Service ("Terms") govern your access to and use of the Pawfect Vitals website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. Company Information

This website is operated by Pawfect Vitals. Throughout the site, the terms "we," "us," and "our" refer to Pawfect Vitals.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will use this website only for lawful purposes.
  • You will not use our products or services for any illegal or unauthorized purpose.

3. Products & Services

We strive to ensure all product descriptions, pricing, images, and information on our website are accurate and up to date. However, we do not guarantee that all information is completely error-free.

We reserve the right to:

  • Modify or discontinue products at any time without notice.
  • Limit quantities of products sold.
  • Refuse or cancel any order at our sole discretion.
  • Update pricing without prior notice.

All products are subject to availability.

4. Pet Health Disclaimer

The information provided on this website is for informational and educational purposes only and is not intended as veterinary advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult with a licensed veterinarian before introducing any new supplement, treat, food topper, or wellness product to your pet's routine, especially if your pet has medical conditions, allergies, or is taking medication.

You are solely responsible for determining whether a product is appropriate for your pet.

5. Orders & Payments

By placing an order through our website, you agree that:

  • All billing and payment information provided is accurate and complete.
  • You are authorized to use the payment method submitted.
  • We may refuse or cancel orders suspected of fraud or unauthorized activity.

Payments are processed securely through third-party payment processors. We do not store full payment card details on our servers.

6. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Pawfect Vitals is not responsible for:

  • Carrier delays
  • Lost or stolen packages after delivery confirmation
  • Incorrect shipping addresses provided by customers
  • Customs delays or international import fees

Customers are responsible for providing accurate shipping information at checkout.

7. Returns & Refunds

We want you and your pets to be satisfied with your purchase.

If you are not satisfied, please contact us within the return window stated in our Return Policy.

To be eligible for a refund or replacement:

  • Products must be unused or substantially unused unless defective.
  • Requests must be submitted within the stated return period.
  • Proof of purchase may be required.

We reserve the right to deny refund requests that do not meet our policy requirements.

Shipping fees are non-refundable unless otherwise stated.

8. Subscription Services

If we offer subscription or recurring purchase options:

  • You authorize recurring charges to your selected payment method.
  • Subscriptions automatically renew unless canceled before the next billing cycle.
  • You may manage or cancel subscriptions through your account settings or by contacting customer support.

We reserve the right to modify subscription pricing with reasonable notice.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Videos
  • Graphics
  • Website design
  • Text and copy

is the property of Pawfect Vitals and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Attempt to hack or disrupt the website
  • Upload malicious code or harmful software
  • Use the site for fraudulent purposes
  • Impersonate another person or entity
  • Collect customer information without authorization

We reserve the right to terminate access to users who violate these Terms.

11. User-Generated Content

If you submit reviews, comments, testimonials, photos, videos, or other content to us:

  • You grant Pawfect Vitals a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing and business purposes.
  • You confirm that the content does not violate the rights of any third party.
  • We reserve the right to remove content at our discretion.

12. Promotions & Discounts

Promotions, discount codes, giveaways, and special offers:

  • May be modified or canceled at any time.
  • Cannot be combined unless explicitly stated.
  • Have no cash value.
  • May be subject to additional terms.

We reserve the right to refuse promotional discounts in cases of abuse, misuse, or fraud.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • The content of third-party websites
  • Third-party policies or practices
  • Damages arising from third-party services

Accessing third-party sites is at your own risk.

14. Disclaimer of Warranties

This website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Pawfect Vitals disclaims all warranties, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of information

We do not guarantee uninterrupted or error-free operation of the website.

15. Limitation of Liability

To the fullest extent permitted by law, Pawfect Vitals shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Loss of profits
  • Loss of data
  • Pet injury or illness allegedly related to product usage

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Pawfect Vitals, its owners, affiliates, employees, contractors, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your misuse of products
  • Your violation of any law or third-party rights

17. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

18. SMS & Email Marketing

By providing your phone number or email address, you consent to receive marketing communications from Pawfect Vitals.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting customer support

Message and data rates may apply.

19. Account Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business or customers.

20. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of Texas, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved exclusively in the courts located in Texas.

21. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to this page.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

22. Contact Information

If you have questions regarding these Terms of Service, you may contact us at:

Pawfect Vitals

Email: support@pawfectvitals.com

Website: https://pawfectvitals.com

23. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies posted on our website, constitute the entire agreement between you and Pawfect Vitals regarding your use of the website and services.